Terms and Conditions

By accessing and using the Ms Robin Hood gaming services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.

These terms constitute a legally binding agreement between you and our gaming platform. If you do not agree with any provision herein, you must discontinue use immediately.

We reserve the right to modify these terms at any time. Continued use of our services after modifications indicates your acceptance of the updated terms.

We provide access to the Ms Robin Hood slot game and related gaming services through our digital platform. Our services include:

• Demo mode gameplay for entertainment purposes
• Real money gaming through licensed operators
• Game information and strategy content
• Customer support services

Service availability may vary by jurisdiction and is subject to local licensing requirements and regulations.

To access real money gaming services, you must create an account with our licensed gaming partners. Account registration requires:

• Accurate personal information including full name, date of birth, and address
• Valid identification documents for verification purposes
• Confirmation of legal gambling age (18+ in the UK)
• Agreement to responsible gambling practices

You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.

Only one account per person is permitted. Duplicate accounts will be suspended and funds may be forfeited.

All financial transactions are processed by our licensed gaming partners in accordance with UK Gambling Commission requirements:

Ms Robin Hood operates with a certified Random Number Generator ensuring fair and unpredictable game outcomes:

• RTP (Return to Player): 96.19% over extended gameplay
• Maximum win potential: 12,574x your stake
• Betting range: £0.10 to £2.00 per spin
• All game results are final and cannot be reversed

Any attempt to manipulate game software or exploit technical errors is strictly prohibited and may result in account closure and forfeiture of funds.

Promotional bonuses are subject to specific terms and wagering requirements:

Bonus abuse, including creating multiple accounts to claim offers, will result in immediate account suspension.

The following activities are strictly prohibited:

• Using automated software, bots, or scripts
• Colluding with other players or third parties
• Attempting to hack, reverse engineer, or manipulate our software
• Money laundering or using funds from illegal sources
• Creating multiple accounts or sharing account access
• Providing false or misleading information during registration

Violation of these restrictions may result in immediate account termination and reporting to relevant authorities.

Strict age verification procedures are in place to prevent underage gambling:

• Minimum age: 18 years in the United Kingdom
• Government-issued photo ID required for verification
• Additional documentation may be requested
• Accounts suspected of underage use will be immediately suspended

You must be legally resident in a jurisdiction where online gambling is permitted and properly licensed.

We are committed to promoting responsible gambling practices:

If you believe you may have a gambling problem, please contact GamCare (0808 8020 133) or visit www.gamcare.org.uk for support.

All intellectual property rights in Ms Robin Hood, including but not limited to:

• Game software, graphics, sounds, and animations
• Trademarks, logos, and brand elements
• Website content and user interface design
• Proprietary algorithms and game mechanics

are owned by NetEnt AB and our licensed partners. Unauthorised reproduction, distribution, or modification is strictly prohibited.

To the extent permitted by law, our liability is limited as follows:

• We are not liable for losses due to technical failures beyond our control
• Maximum liability limited to the amount in your account at time of incident
• No liability for indirect, consequential, or punitive damages
• Force majeure events excuse performance of contractual obligations

This limitation does not affect your statutory rights as a consumer under UK law.

Should disputes arise, we follow a structured resolution process:

All complaints are logged and investigated in accordance with UK Gambling Commission requirements.

Account termination may occur under the following circumstances:

• Violation of these terms and conditions
• Fraudulent or suspicious activity
• Failure to complete identity verification
• Request for permanent self-exclusion

Upon termination, any remaining account balance will be returned to you following completion of our standard verification procedures, unless funds are subject to investigation or forfeiture under these terms.

These Terms and Conditions are governed by the laws of England and Wales. Any disputes arising from or related to these terms shall be subject to the exclusive jurisdiction of the English courts.

Our gaming operations are conducted under licences issued by the UK Gambling Commission, ensuring compliance with all applicable UK gambling legislation and regulations.

If any provision of these terms is deemed invalid or unenforceable, the remaining provisions shall continue in full force and effect.

For legal matters, compliance issues, or formal complaints regarding these Terms and Conditions:

Last Updated: 1st January 2024

Next Review: 1st January 2025